At Core Connect Net, customer satisfaction is important to us. This Refund & Cancellation Policy explains the conditions under which refunds may be requested for services purchased through our website.
By purchasing or using our services, you agree to the terms outlined in this policy.
Core Connect Net offers a 30-day refund period for eligible services.
Customers may request a refund within 30 days from the date of purchase if they are not satisfied with the service provided.
Refund requests submitted after the 30-day period may not be eligible for a refund.
A refund may be approved under the following conditions:
The refund request is submitted within 30 days of purchase
The customer experienced issues with the service that could not be resolved by our support team
The service purchased was not delivered as described
All refund requests are reviewed on a case-by-case basis.
Refunds may not be granted in the following circumstances:
If more than 30 days have passed since the purchase
If the service has been fully delivered and successfully completed
If the issue is related to third-party service providers outside our control
If the customer violates our Terms and Conditions
Core Connect Net reserves the right to determine refund eligibility based on the circumstances of each request.
Core Connect Net operates as an independent service provider that assists customers in exploring internet and streaming services.
If you purchase or subscribe to services directly from third-party providers, their own refund and cancellation policies will apply.
We are not responsible for refunds related to services purchased directly from third-party providers.
To request a refund, please contact our support team within the eligible refund period.
When submitting a request, please include:
Full name
Email address used during purchase
Description of the issue
Date of purchase
Refund requests can be submitted via email at:
Our support team will review your request and respond within a reasonable timeframe.
If a refund request is approved, the refund will be processed using the original payment method whenever possible.
Refund processing times may vary depending on the payment provider but typically take 5–10 business days to appear in your account.
Customers may cancel their service request at any time by contacting our support team.
If cancellation occurs within the 30-day refund period and the service has not been fully delivered, the customer may be eligible for a refund based on the terms of this policy.
Core Connect Net reserves the right to update or modify this Refund & Cancellation Policy at any time.
Any changes will be posted on this page with an updated Last Updated date.
If you have any questions about this Refund Policy, please contact us:
Core Connect Net
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